problem with rule.

[Bob]

*This message was transferred with a trial version of CommuniGate(r) Pro*

I subscribe to an email news system that sends to my inbox. Then I made
a rule in cgate that sends it to my blackberry and to a couple other

From In *citywide*

mirror to <the addresses below>


The log says:

13:24:30.953 4 EXTFILTER(PolluStop) out(027): 308 FILE Queue\400302.msg\r\n
13:24:30.953 2 QUEUE([400304]) from <***@citywidecomm.com>, 5911 bytes (<0a5901c8dade$4bb99eb0$***@citywidedetvzf>)
13:24:30.953 1 QUEUE([400304]) too many hops(20). aborting all active addresses
13:24:30.953 1 QUEUE([400304]) Enqueueing failed: Error Code=mail loop: too many hops (too many 'Received:' header fields)
13:24:30.953 1 DEQUEUER [400304] SYSTEM(nwnit.com)***@nwnit.com failed: mail loop: too many hops (too many 'Received:' header fields)
13:24:30.953 2 QUEUE([400305]) from <***@citywidecomm.com>, 5827 bytes (<0a5901c8dade$4bb99eb0$***@citywidedetvzf>)
13:24:30.953 1 DEQUEUER [400304] SYSTEM(nwnit.com)***@nwnit.com failed: mail loop: too many hops (too many 'Received:' header fields)
13:24:30.953 1 DEQUEUER [400304] SYSTEM(nwnit.com)***@nwnit.com failed: mail loop: too many hops (too many 'Received:' header fields)
13:24:30.953 2 QUEUE([400304]) deleted


cant seem to find an issue anywhere else. Cgate server 5.2.2 on Windows
Server 2003 R2

Thank you
Bob

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[Jeff Wark]

Is one of those emails [from a couple other people] also on the same
server? The server might be forwarding the message back to itself,
triggering the rule again. Just a thought.

Maybe one of the other accounts is a domain that is MX'd to your server,
but your server isn't configured for that domain, so it sends it out [on
behalf of a customer IP address...the server itself] and happily
receives it on another port...Just a thought. We've seen that happen in
a cluster setup with a message bouncing around the front end servers
until it maxes out the hop count.

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
I subscribe to an email news system that sends to my inbox. Then I
made a rule in cgate that sends it to my blackberry and to a couple

From In *citywide*

mirror to <the addresses below>
13:24:30.953 4 EXTFILTER(PolluStop) out(027): 308 FILE
Queue\400302.msg\r\n
13:24:30.953 1 QUEUE([400304]) too many hops(20). aborting all active addresses
13:24:30.953 1 QUEUE([400304]) Enqueueing failed: Error Code=mail
loop: too many hops (too many 'Received:' header fields)
failed: mail loop: too many hops (too many 'Received:' header fields)
failed: mail loop: too many hops (too many 'Received:' header fields)
failed: mail loop: too many hops (too many 'Received:' header fields)
13:24:30.953 2 QUEUE([400304]) deleted
cant seem to find an issue anywhere else. Cgate server 5.2.2 on
Windows Server 2003 R2
Thank you
Bob
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Jeff Wark
TBayTel Internet
807-625-3041


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[Bob]

*This message was transferred with a trial version of CommuniGate(r) Pro*
Hi Jeff.
None of the target addresses are on this server. As far as MX'd, no I
dont believe that to be true. Oddly enough, they ARE getting the
information correctly, Im not sure how :)

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
Is one of those emails [from a couple other people] also on the same
server? The server might be forwarding the message back to itself,
triggering the rule again. Just a thought.
Maybe one of the other accounts is a domain that is MX'd to your
server, but your server isn't configured for that domain, so it sends
it out [on behalf of a customer IP address...the server itself] and
happily receives it on another port...Just a thought. We've seen that
happen in a cluster setup with a message bouncing around the front end
servers until it maxes out the hop count.

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
I subscribe to an email news system that sends to my inbox. Then I
made a rule in cgate that sends it to my blackberry and to a couple

From In *citywide*

mirror to <the addresses below>
13:24:30.953 4 EXTFILTER(PolluStop) out(027): 308 FILE
Queue\400302.msg\r\n
13:24:30.953 1 QUEUE([400304]) too many hops(20). aborting all active addresses
13:24:30.953 1 QUEUE([400304]) Enqueueing failed: Error Code=mail
loop: too many hops (too many 'Received:' header fields)
failed: mail loop: too many hops (too many 'Received:' header fields)
failed: mail loop: too many hops (too many 'Received:' header fields)
failed: mail loop: too many hops (too many 'Received:' header fields)
13:24:30.953 2 QUEUE([400304]) deleted
cant seem to find an issue anywhere else. Cgate server 5.2.2 on
Windows Server 2003 R2
Thank you
Bob
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[Technical Support]

Hello,

The mirrored message would have the same From - the rule will trigger

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
Hi Jeff.
None of the target addresses are on this server. As far as MX'd, no I
dont believe that to be true. Oddly enough, they ARE getting the
information correctly, Im not sure how :)

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
Is one of those emails [from a couple other people] also on the same
server? The server might be forwarding the message back to itself,
triggering the rule again. Just a thought.
Maybe one of the other accounts is a domain that is MX'd to your
server, but your server isn't configured for that domain, so it sends
it out [on behalf of a customer IP address...the server itself] and
happily receives it on another port...Just a thought. We've seen that
happen in a cluster setup with a message bouncing around the front end
servers until it maxes out the hop count.

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
I subscribe to an email news system that sends to my inbox. Then I
made a rule in cgate that sends it to my blackberry and to a couple

From In *citywide*

mirror to <the addresses below>
13:24:30.953 4 EXTFILTER(PolluStop) out(027): 308 FILE
Queue\400302.msg\r\n
13:24:30.953 1 QUEUE([400304]) too many hops(20). aborting all active addresses
13:24:30.953 1 QUEUE([400304]) Enqueueing failed: Error Code=mail
loop: too many hops (too many 'Received:' header fields)
failed: mail loop: too many hops (too many 'Received:' header fields)
failed: mail loop: too many hops (too many 'Received:' header fields)
failed: mail loop: too many hops (too many 'Received:' header fields)
13:24:30.953 2 QUEUE([400304]) deleted
cant seem to find an issue anywhere else. Cgate server 5.2.2 on
Windows Server 2003 R2
Thank you
Bob
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Best regards,
Dmitry Akindinov

=======================================================================
When answering to letters sent to you by the tech.support staff, make
sure the original message you have received is included into your
reply.

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[Bob]

*This message was transferred with a trial version of CommuniGate(r) Pro*
Ah that makes sense. Thank you.
Im not sure of the resolution though, should I add to my existing rule?

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
Hello,
The mirrored message would have the same From - the rule will trigger

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
Hi Jeff.
None of the target addresses are on this server. As far as MX'd, no I
dont believe that to be true. Oddly enough, they ARE getting the
information correctly, Im not sure how :)

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
Is one of those emails [from a couple other people] also on the same
server? The server might be forwarding the message back to itself,
triggering the rule again. Just a thought.
Maybe one of the other accounts is a domain that is MX'd to your
server, but your server isn't configured for that domain, so it
sends it out [on behalf of a customer IP address...the server
itself] and happily receives it on another port...Just a thought.
We've seen that happen in a cluster setup with a message bouncing
around the front end servers until it maxes out the hop count.

Post by Bob
*This message was transferred with a trial version of
CommuniGate(r) Pro*
I subscribe to an email news system that sends to my inbox. Then I
made a rule in cgate that sends it to my blackberry and to a couple

From In *citywide*

mirror to <the addresses below>
13:24:30.953 4 EXTFILTER(PolluStop) out(027): 308 FILE
Queue\400302.msg\r\n
13:24:30.953 1 QUEUE([400304]) too many hops(20). aborting all active addresses
13:24:30.953 1 QUEUE([400304]) Enqueueing failed: Error Code=mail
loop: too many hops (too many 'Received:' header fields)
13:24:30.953 1 DEQUEUER [400304]
hops (too many 'Received:' header fields)
failed: mail loop: too many hops (too many 'Received:' header fields)
failed: mail loop: too many hops (too many 'Received:' header fields)
13:24:30.953 2 QUEUE([400304]) deleted
cant seem to find an issue anywhere else. Cgate server 5.2.2 on
Windows Server 2003 R2
Thank you
Bob
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[Technical Support]

Hello,

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
Ah that makes sense. Thank you.
Im not sure of the resolution though, should I add to my existing rule?

Yes, add the condition below. With this condition the mirrored mail will
not match and will not be mirrored again.

Post by Bob

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
Hello,
The mirrored message would have the same From - the rule will trigger

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
Hi Jeff.
None of the target addresses are on this server. As far as MX'd, no I
dont believe that to be true. Oddly enough, they ARE getting the
information correctly, Im not sure how :)

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
Is one of those emails [from a couple other people] also on the same
server? The server might be forwarding the message back to itself,
triggering the rule again. Just a thought.
Maybe one of the other accounts is a domain that is MX'd to your
server, but your server isn't configured for that domain, so it
sends it out [on behalf of a customer IP address...the server
itself] and happily receives it on another port...Just a thought.
We've seen that happen in a cluster setup with a message bouncing
around the front end servers until it maxes out the hop count.

Post by Bob
*This message was transferred with a trial version of
CommuniGate(r) Pro*
I subscribe to an email news system that sends to my inbox. Then I
made a rule in cgate that sends it to my blackberry and to a couple

From In *citywide*

mirror to <the addresses below>
13:24:30.953 4 EXTFILTER(PolluStop) out(027): 308 FILE
Queue\400302.msg\r\n
13:24:30.953 1 QUEUE([400304]) too many hops(20). aborting all active addresses
13:24:30.953 1 QUEUE([400304]) Enqueueing failed: Error Code=mail
loop: too many hops (too many 'Received:' header fields)
13:24:30.953 1 DEQUEUER [400304]
hops (too many 'Received:' header fields)
failed: mail loop: too many hops (too many 'Received:' header fields)
failed: mail loop: too many hops (too many 'Received:' header fields)
13:24:30.953 2 QUEUE([400304]) deleted
cant seem to find an issue anywhere else. Cgate server 5.2.2 on
Windows Server 2003 R2
Thank you
Bob
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Best regards,
Dmitry Akindinov

=======================================================================
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sure the original message you have received is included into your
reply.

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[Bob]

*This message was transferred with a trial version of CommuniGate(r) Pro*
Hi. Either I did it wrong, or it isnt working as planned:

i have:
rule priority 10 (my only rule)
from in *citywide*
each recipient is not (the email addresses that are the target)

action:
mirror to (the email addresses that are the target)


and am still getting:

22:10:11.765 2 QUEUE([400458]) from <***@citywidecomm.com>, 5968 bytes (<0aaa01c8db27$c07ca1e0$***@citywidedetvzf>)
22:10:11.765 1 QUEUE([400458]) too many hops(20). aborting all active addresses
22:10:11.765 1 QUEUE([400458]) Enqueueing failed: Error Code=mail loop: too many hops (too many 'Received:' header fields)
22:10:11.765 1 DEQUEUER [400458] SYSTEM(nwnit.com)***@nwnit.com failed: mail loop: too many hops (too many 'Received:' header fields)
22:10:11.765 1 DEQUEUER [400458] SYSTEM(nwnit.com)***@nwnit.com failed: mail loop: too many hops (too many 'Received:' header fields)
22:10:11.765 1 DEQUEUER [400458] SYSTEM(nwnit.com)***@nwnit.com failed: mail loop: too many hops (too many 'Received:' header fields)

I get several pages of stuff, this is just a small part

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
Hello,

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
Ah that makes sense. Thank you.
Im not sure of the resolution though, should I add to my existing rule?

Yes, add the condition below. With this condition the mirrored mail
will not match and will not be mirrored again.

Post by Bob

Post by Bob
*This message was transferred with a trial version of CommuniGate(r) Pro*
Hello,
The mirrored message would have the same From - the rule will

Post by Bob
*This message was transferred with a trial version of
CommuniGate(r) Pro*
Hi Jeff.
None of the target addresses are on this server. As far as MX'd, no
I dont believe that to be true. Oddly enough, they ARE getting the
information correctly, Im not sure how :)

Post by Bob
*This message was transferred with a trial version of
CommuniGate(r) Pro*
Is one of those emails [from a couple other people] also on the
same server? The server might be forwarding the message back to
itself, triggering the rule again. Just a thought.
Maybe one of the other accounts is a domain that is MX'd to your
server, but your server isn't configured for that domain, so it
sends it out [on behalf of a customer IP address...the server
itself] and happily receives it on another port...Just a thought.
We've seen that happen in a cluster setup with a message bouncing
around the front end servers until it maxes out the hop count.

Post by Bob
*This message was transferred with a trial version of
CommuniGate(r) Pro*
I subscribe to an email news system that sends to my inbox. Then
I made a rule in cgate that sends it to my blackberry and to a
couple other people. I get it just fine, but the others are not.

From In *citywide*

mirror to <the addresses below>
13:24:30.953 4 EXTFILTER(PolluStop) out(027): 308 FILE
Queue\400302.msg\r\n
13:24:30.953 1 QUEUE([400304]) too many hops(20). aborting all active addresses
13:24:30.953 1 QUEUE([400304]) Enqueueing failed: Error Code=mail
loop: too many hops (too many 'Received:' header fields)
13:24:30.953 1 DEQUEUER [400304]
hops (too many 'Received:' header fields)
13:24:30.953 1 DEQUEUER [400304]
hops (too many 'Received:' header fields)
13:24:30.953 1 DEQUEUER [400304]
hops (too many 'Received:' header fields)
13:24:30.953 2 QUEUE([400304]) deleted
cant seem to find an issue anywhere else. Cgate server 5.2.2 on
Windows Server 2003 R2
Thank you
Bob
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